Brad B. – Roof Replacement Mableton
Good Shepherd Roofing contacted this homeowner in Mableton, Georgia after they were referred to Good Shepherd from another satisfied customer. The homeowner had noticed that numerous homes in the area were having their roof replaced due to recent storm activity and believed that they also had suffered damage. Good Shepherd responded promptly to the request and met with the customer to review their roof, understand their needs in working with a roofing contractor and to also explain our process and the characteristics that set GSR apart from the competition. This particular homeowner had heard of horror stories from friends and family regarding bad business practices of roofers and was concerned about ensuring that whomever they chose that it would be a seamless experience and an ethical transaction. GSR provided a comprehensive quote to the homeowner and worked with the homeowner’s insurance company, USAA, to perform the full scope of work identified. The work was completed in one day and the job site was fully cleaned before the team closed out. The homeowner now has a brand new, architectural shingle with algae resistance and a significant warranty both for the workmanship and the material.