Ensuring Long-Lasting Protection for Your Home

Commercial Roofing Case Study

Name: Good Shepherd Roofing
Price range: $$

Terminus, a prominent logistics company specializing in supply chain management and warehousing, plays a vital role in ensuring the efficient distribution of goods across the region. Their 50,000-square-foot warehouse in Duluth, GA, serves as a key hub for their operations, handling a high volume of inventory critical to their clients’ businesses. The facility’s smooth functioning is essential to maintaining their reputation for reliability and timely delivery.

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Recently, Terminus faced a significant challenge when heavy rains revealed water leaks throughout their aging roof. The leaks disrupted daily operations, putting sensitive inventory at risk of damage and creating potential safety hazards for their staff. With the rainy season looming and the stakes higher than ever, the company recognized the need for a comprehensive solution to safeguard their facility and maintain operational efficiency.

Understanding the importance of addressing these issues promptly, Terminus contacted Good Shepherd Roofing to perform a thorough assessment of their roof. The company needed a complete roof replacement to resolve structural damage, eliminate leaks, and provide a reliable, long-term solution for their warehouse. This project was not only a repair but also an essential investment in the functionality and resilience of one of Terminus’s most critical assets.

Customer's Situation and Needs

What specific problems or challenges were the old gutters causing? (E.g., leaks, clogs, water damage, poor drainage)
How long had the client been experiencing these issues?
What were the client’s primary concerns or goals for the project? (E.g., functionality, aesthetics, durability, budget)
Were there any other related exterior issues caused by the gutter problem?

Assessment and Recommendations

What was discovered during the initial inspection?
What options were presented to the client?
Why was the recommended gutter solution chosen?

Chosen Solution

What type of gutter system was installed? (E.g., seamless gutters, aluminum, copper, etc.)
What additional features were included? (E.g., gutter guards, downspouts, custom colors)
Were there any specific customizations or design elements requested by the client?

Project Details

How long did the gutter replacement project take to complete?
Were there any challenges encountered during the project? How were they resolved?
Did the project require coordination with other services, such as roofing or exterior
Repairs?

Results and Benefits

What were the immediate results of the project? (E.g., improved functionality, energy savings, visual appeal)

Did the client experience any measurable benefits, such as cost savings or extended roof lifespan?

Were there any additional benefits the client did not anticipate?

Client Feedback and Testimonial

What feedback did the client provide about the process?

How did the client describe their experience working with Good Shepherd Roofing?

Conclusion

How did the gutter replacement improve the client’s property and resolve their concerns?
Why would this client recommend Good Shepherd Roofing for gutter replacement?